Below FAQ are some common concerns of our clients before purchasing with us.
If you have other questions, please send it to support@hausofdamore.com.
ORDERS & SHIPPING
Q: When will my order ship?
A: Orders are processed within 2–4 business days. You’ll receive a confirmation email with tracking info once your order ships.
Q: Do you ship internationally?
A: Yes! We currently ship worldwide. International shipping rates and delivery times vary based on your location.
Q: Can I edit or cancel my order after placing it?
A: Please email us at support@hausofdamore.com as soon as possible. We’ll do our best to accommodate changes before your order ships.
PAYMENT & BILLING
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Klarna (Buy Now, Pay Later).
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and secure payment gateways to protect your information.
PRODUCTS & RESTOCKS
Q: Are your products made in the USA?
A: Yes, all of our beauty products are proudly made and packaged in the USA with high-quality ingredients.
Q: When will items be restocked?
A: We announce restocks on our Instagram and through our newsletter. Sign up so you don’t miss out!
Q: Where can I find more information about a product?
A: Each product page includes details, benefits, and customer reviews. Still have questions? Reach out to us directly!
RETURNS & EXCHANGES
Q: What’s your return policy?
A: Due to the nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Q: Do you offer exchanges?
A: At this time, we do not offer exchanges. If you have an issue with your order, please email us so we can make it right.
LOYALTY & EVENTS
Q: Do you offer a rewards or loyalty program?
A: Yes! Our Hauswife Rewards program is coming soon. Earn points for every purchase, referral, and more.
Q: How can I stay in the know about events and drops?
A: Join our email list or follow us on social media @hausofdamore for updates on new launches, pop-ups, and community events like our Pilates series!